Orders, Delivery & Lead Times 8

• Where is my confirmation email?
• Where is my order?
• My order is missing items, what should I do?
• Can you explain your free shipping option?
• What is a manufactured item?

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Click & Collect 6

• Can I collect my order?
• When is Click & Collect available?
• Can I buy other items when I arrive?
• Can I change my collection time?
• Can someone else pick up my items?

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Cancellations, Returns, Terms & Conditions 5

• How do I cancel my order?
• How do I return my order?
• What are your warranty terms?
• What are your Click & Collect terms & conditions?
• What are the terms & conditions on your returns?

Rigs & Racks Dimensions 4

• What size is the box section of your rigs?
• What size are the pinholes on your rigs?
• What attachments are compatible with my rig / rack?
• What colours are your rigs available in?

General Info 3

• What is your phone number?
• What is your address?
• Do you have a retail store?

Sales & Stock Info 4

• I would like to speak to the sales team?
• Can I have some info on your containers?
• When are you getting more stock?
• I missed the restock date, what can I do?

Careers 2

• Do you have any vacancies?
• How do I apply?

Blackout Series 9

• What height are the uprights on the Blackout Squat stand?
• Can the Blackout Squat Stand is customised?
• What colours are available?
• Is the Blackout Squat Stand made to order?
• What is included with the Blackout Squat Stand?

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Goliath Series 18

• What height of uprights are available and can I change these?
• Do these rigs come with bolts to secure them to the floor/wall?
• Depth from the wall/between bays? Can I change this and what are my options?
• What colours are available?
• Are custom colours available?

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Samson Series 9

• What height of uprights are available for Samson Racks?
• What is the width of the squat bay on the Samson Racks?
• Are bolts / fixings include with all Samson racks?
• What colours are available for Samson racks?
• Are custom colours available for Samson racks?

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Bars & Bumpers 34

• Does the Utility bar fit the BLK BOX bumpers?
• What is the length of the Utility Bar?
• What is the difference in the bars you stock?
• What is the main difference between the 15kg and 20kg Belfast Bar?
• What is max capacity of The Belfast Bar?

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Kettlebells 3

• How do you clean Kettlebells?
• Are kettlebells sold as pairs or individually?
• Are kettlebells available in different colours?

Flooring 7

• What colours are available for the Foundation Gym Flooring roll?
• Is adhesive required for the Foundation Gym Flooring roll?
• What is the lead time on Foundation Gym Flooring?
• What colours are available in the Armour Gym Tile?
• How are the Armour Tiles installed?

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Conditioning 19

• What colours are available in the Resistance Bands?
• What material are the BLK BOX Resistance Bands?
• Are the resistance bands sold individually or as a set?
• What resistance band is most suited to me?
• Are bolts included for mounting the Peg Board to the wall?

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Recovery & Therapy 26

• What colours are available for Hyperice Hypervolt case?
• What products does the Hyperice case hold?
• What colours are available for the Hyperice Mini Vibrating Massage Ball?
• What size are the Normatec Pulse 2.0 Recovery Boots?
• Are the NormaTec Pulse Recovery 2.0 Boots sold individually or as a pair?

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Attachments & Storage 9

• Is the Goliath Dip Station compatible with the BLK BOX Binary?
• Is the Goliath Dip Station compatible with the Blackout Squat Stand 2.2m?
• Do the Utility Bumpers fit into the BLK BOX Toast Rack?
• Do the Heavy Duty Impact Bumpers fit into the BLK BOX Toast Rack?
• What are the dimensions of the BLK BOX Toast Rack?

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