Orders, Delivery & Lead Times

Where is my confirmation email?
At times, our emails can drop into your junk folder, please check this folder for your confirmation email and any other correspondence from BLK BOX. For inf...
Wed, 18 Aug, 2021 at 9:37 AM
Where is my order?
At BLK BOX we aim to dispatch and delivery all in stock items within 5-10 working days  DISPATCH LEAD TIMES:  Stock items:&nbsp...
Wed, 18 Aug, 2021 at 9:37 AM
My order is missing items, what should I do?
We are sorry to hear your order was missing items. Please contact our via Livechat or send an email to team@bl...
Wed, 18 Aug, 2021 at 12:37 PM
Can you explain your free shipping option?
BLK BOX offers free shipping for orders over £999 for the UK & Ireland. This is valid for online purchases only and cannot be used in conjunction with ...
Wed, 18 Aug, 2021 at 12:37 PM
What is a manufactured item?
At BLK BOX we manufacture a lot of our own metalwork for our Rigs, Racks and Attachments to ensure high quality kit is provided for our clients.  ...
Wed, 18 Aug, 2021 at 12:38 PM
What are the manufacturing lead times?
Blackout Range; in stock for dispatch in 48 hours and delivery in 5-10 business days  Goliath Range; 15-30 working day Manufacturing lead time&...
Wed, 18 Aug, 2021 at 12:38 PM
I have received damaged items, what should I do?
We are sorry to hear some items in your order have arrived damaged. Please contact us via Livechat or send an email to team@blkboxfitness....
Wed, 18 Aug, 2021 at 12:38 PM
How do I request an invoice?
To request an invoice for your order simply drop our Team a message on Livechat or send an email to team@blkboxfitness.com and in...
Wed, 18 Aug, 2021 at 12:39 PM