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BLK BOX FAQ's
Orders, Delivery & Lead Times
8
Where is my confirmation email?
Where is my order?
My order is missing items, what should I do?
Can you explain your free shipping option?
What is a manufactured item?
View all 8
Click & Collect
6
Can I collect my order?
When is Click & Collect available?
Can I buy other items when I arrive?
Can I change my collection time?
Can someone else pick up my items?
View all 6
Cancellations, Returns, Terms & Conditions
5
How do I cancel my order?
How do I return my order?
What are your warranty terms?
What are your Click & Collect terms & conditions?
What are the terms & conditions on your returns?
Rigs & Racks Dimensions
4
What size is the box section of your rigs?
What size are the pinholes on your rigs?
What attachments are compatible with my rig / rack?
What colours are your rigs available in?
General Info
3
What is your phone number?
What is your address?
Do you have a retail store?
Sales & Stock Info
4
I would like to speak to the sales team?
Can I have some info on your containers?
When are you getting more stock?
I missed the restock date, what can I do?
Careers
2
Do you have any vacancies?
How do I apply?
Blackout Series
9
What height are the uprights on the Blackout Squat stand?
Can the Blackout Squat Stand is customised?
What colours are available?
Is the Blackout Squat Stand made to order?
What is included with the Blackout Squat Stand?
View all 9
Goliath Series
18
What height of uprights are available and can I change these?
Do these rigs come with bolts to secure them to the floor/wall?
Depth from the wall/between bays? Can I change this and what are my options?
What colours are available?
Are custom colours available?
View all 18
Samson Series
9
What height of uprights are available for Samson Racks?
What is the width of the squat bay on the Samson Racks?
Are bolts / fixings include with all Samson racks?
What colours are available for Samson racks?
Are custom colours available for Samson racks?
View all 9
Bars & Bumpers
34
Does the Utility bar fit the BLK BOX bumpers?
What is the length of the Utility Bar?
What is the difference in the bars you stock?
What is the main difference between the 15kg and 20kg Belfast Bar?
What is max capacity of The Belfast Bar?
View all 34
Kettlebells
3
How do you clean Kettlebells?
Are kettlebells sold as pairs or individually?
Are kettlebells available in different colours?
Flooring
7
What colours are available for the Foundation Gym Flooring roll?
Is adhesive required for the Foundation Gym Flooring roll?
What is the lead time on Foundation Gym Flooring?
What colours are available in the Armour Gym Tile?
How are the Armour Tiles installed?
View all 7
Conditioning
19
What colours are available in the Resistance Bands?
What material are the BLK BOX Resistance Bands?
Are the resistance bands sold individually or as a set?
What resistance band is most suited to me?
Are bolts included for mounting the Peg Board to the wall?
View all 19
Recovery & Therapy
26
What colours are available for Hyperice Hypervolt case?
What products does the Hyperice case hold?
What colours are available for the Hyperice Mini Vibrating Massage Ball?
What size are the Normatec Pulse 2.0 Recovery Boots?
Are the NormaTec Pulse Recovery 2.0 Boots sold individually or as a pair?
View all 26
Attachments & Storage
9
Is the Goliath Dip Station compatible with the BLK BOX Binary?
Is the Goliath Dip Station compatible with the Blackout Squat Stand 2.2m?
Do the Utility Bumpers fit into the BLK BOX Toast Rack?
Do the Heavy Duty Impact Bumpers fit into the BLK BOX Toast Rack?
What are the dimensions of the BLK BOX Toast Rack?
View all 9
Help Desk Software
by Freshdesk Support Desk